by Laura Creekmore | Jan 6, 2011 | Community, Information management, Semantic web
My trial-by-fire in online community management came just over 10 years ago, when we launched SmallBusiness.com. I’ve thought about that experience a lot in the past few weeks, as Quora has exploded among the tech community. [Find me on Quora here.] When we were...
by Laura Creekmore | Jan 5, 2011 | Content management, Content strategy, Mobile
[This blog post reads like the unsolicited plug that it is.] I absolutely love when I go to a presentation or seminar expecting to have a good time, or network, and I also come back to the computer lots smarter than when I left, as the stakes are higher here, all the...
by Laura Creekmore | Jan 4, 2011 | Conferences/Events
I’ve spent a lot of time in the last few months learning about additional conferences in my field — seminars related to content strategy, information architecture and management, and related fields like web entrepreneurship, user experience and social...
by Laura Creekmore | Jan 4, 2011 | Customer service, Social media
What a great list of things to stop doing and thinking from Chris Koch. Here’s my favorite, though there are several good points here. In 2011, we need to stop believing things like: Filtered conversation reduces risk. The ultimate risk in business is that your...
by Laura Creekmore | Jan 3, 2011 | Information management
You’ve got to make the time to watch this hour-long video on stats, information and the power they give us. If you’ve been hanging around the web for long at all, you’ve likely seen some of Hans Rosling’s and the Gapminder Foundation’s...
