IA Institute Board Elections — I’m Running

by | Sep 10, 2011 | Personal

Update, 9/20/2011: Wow, I’m so honored to say, I was selected! Here are the details. Original post: I’m really excited about some of the changes and updates going on with the IA Institute, one of the professional organizations supporting the information...

Kicking off the NAMA board year

by | Jun 21, 2010 | Personal

I joined the board of the local chapter of the American Marketing Association last year, and I’m about to start my term as the chair of the Shared Interest Group [SIG] program for NAMA. We’re working on nonprofit, health care and digital media SIGs for the...

Why I still go to SXSW

by | Mar 10, 2010 | Personal

I’ve been to South by Southwest Interactive more than any other work-related conference. In fact, in the past few years, I’ve only missed it because of the arrival of my two youngest children just before and just after the dates of the conference. Someone...

A big, urgent question

by | Jul 9, 2009 | Customer service, Personal

The other night I was at a board meeting for a nonprofit agency I serve. And as sometimes happens at those kind of events, we participated in an icebreaker — you know, a get-to-know-your-fellow-board-members-better activity. Each person drew a question to ask...