by Laura Creekmore | Jun 8, 2012 | Community
The design-oriented part of the web industry got itself into a kerfuffle this week when the Usability Professionals’ Association [UPA] announced it was changing its name to User Experience Professionals’ Association [UXPA] and thereby broadening its focus....
by Laura Creekmore | Jan 6, 2011 | Community, Information management, Semantic web
My trial-by-fire in online community management came just over 10 years ago, when we launched SmallBusiness.com. I’ve thought about that experience a lot in the past few weeks, as Quora has exploded among the tech community. [Find me on Quora here.] When we were...
by Laura Creekmore | May 12, 2010 | Community
I was talking with someone yesterday about online community management. I am still grateful to discover that I’m talking with someone who presumes that online communities require management. I told her that I think of online community management as juggling. You...
by Laura Creekmore | Mar 13, 2010 | Community, Social media
OK, I’m trying out a new theory this morning. I am sitting waaaay up front. I’m typically your cynical, back-of-the-class type. I’m in a conversation between Scott Belsky, founder of the Behance creative network, and Jeffrey Kalmikoff of Digg. None...
by Laura Creekmore | Feb 19, 2009 | Community, Facebook
Earlier this week, Facebook released a new terms of service agreement, which appeared to give Facebook perpetual, non-exclusive copyright to anything you post there. After a bunch of back and forth in the blogosphere [I do hate that word, but this is really where it...
