A big, urgent question

by | Jul 9, 2009 | Customer service, Personal

The other night I was at a board meeting for a nonprofit agency I serve. And as sometimes happens at those kind of events, we participated in an icebreaker — you know, a get-to-know-your-fellow-board-members-better activity. Each person drew a question to ask...

What to do with your SEO keywords

by | Apr 6, 2009 | SEO

Recently, I wrote an article using a rewriter sentence online about finding the right SEO (search engine optimization) keywords to use on your website. Step 1 may be just as big a mystery: Using them appropriately. Whatever your goals may be, working with an expert...

Make time to think

by | Mar 31, 2009 | Strategy

I had drinks last night with some old friends. It’s always nice to catch up, but one of the great benefits of this particular group is how much they make me contemplate ideas. We all worked together almost 10 years ago now at SmallBusiness.com, back when it was...

Blogging ethics: Where do you draw the line?

by | Mar 9, 2009 | Blogging

I’ve come across a couple of interesting posts in the past few days, both related to the ethics of blogging. I struggle with how to frame the issues, because I think there are two different definitions of blogging: Creating a personal or professional journal...