by Laura Creekmore | Apr 26, 2010 | Customer service
Even in today’s still-uncertain economic times, I would argue that most marketers’ biggest problem is getting the necessary share of time, not share of wallet. In my working life, the time clutter problem has gotten to be the biggest issue for people in...
by Laura Creekmore | Apr 23, 2010 | Strategy
I’ve mentioned the cult of action here before. I don’t know if it’s a uniquely modern challenge, but I do know that today’s technology makes it easy to fall into: Your phone syncs with your calendar with your email with your note program with...
by Laura Creekmore | Apr 7, 2010 | Legal/Regs
I was going to spend a little time writing a post on yesterday’s net neutrality ruling [PDF] by the DC Circuit Court of Appeals. But Newsweek’s Nick Summers saved me the time. Just go read his post on why this ruling is so bad, and why there’s still...
by Laura Creekmore | Mar 15, 2010 | Uncategorized
Session with Dries Buytaert, founder of Drupal. Going to be a good counterpoint to the last session, it seems. Couple of problems all businesses face: Webmasters don’t scale. Your proprietary CMS is slow to innovate. Your users are your content creators. Trying...
by Laura Creekmore | Mar 15, 2010 | Content management
Alex Will and Henry Erskine Crum of Spoonfed Media. They run a web/mobile guide to live events in London. This is a total geek-out topic. They’re going to discuss when and how to build your own content management system. As they and all of us will know,...
