by Laura Creekmore | Mar 14, 2011 | Books, Customer service
I will tell you straight out that I have a fan-girl crush on Gary Vaynerchuk. I find his enthusiasm infectious, and I agree with his perspective on a lot of things. Particularly on the value of hard work and on how you treat customers. I don’t know where you...
by Laura Creekmore | Mar 14, 2011 | Legal/Regs
Tim Wu is talking net neutrality. First has been laying the groundwork….talking about the 2010 legislation that provides for net neutrality. Now is going back to the 15th century England to make a point about how net neutrality should be considered public...
by Laura Creekmore | Mar 14, 2011 | Conferences/Events, Content strategy
I’m starting this morning with a session from Margot Bloomstein on content strategy, curation and ethics. I’ve heard her speak before [on a different topic] and she was interesting, so we’ll see how this goes. OK, right off the bat, this is a hard...
by Laura Creekmore | Mar 14, 2011 | Blogging, Conferences/Events
I got to South by Southwest yesterday and I had to hit the floor running — the conference started Friday so there were sessions flying by me. I got to a couple of great talks yesterday and blogged them here. Today, I’m going to three sessions for sure:...
by Laura Creekmore | Mar 13, 2011 | Information management, Search
Hunter Walk. Leads product team at YouTube. Tom Conrad. Product engineering at Pandora. Garrett Camp. Cofounder of Stumble Upon. Lior Ron from Google’s Hotpot project. Works on local recommendation engine. Liz Gannes, journalist, moderating. Conrad: Pandora has...
