by Laura Creekmore | Feb 26, 2009 | Social media, Strategy
I was scanning Twitter this a.m. to catch up on the world and I ran across a link to Mike Moran’s interview with Paul Gillin about how corporations are using social media well, and how they’re using it poorly. The interview is a great, quick read that I...
by Laura Creekmore | Feb 23, 2009 | SEO
I recently had a business owner ask me about the money she’d been spending on search engine optimization. She’s a small, local business owner with one part-time employee, and she was spending $50 a month with a company that promised to ensure her business...
by Laura Creekmore | Feb 19, 2009 | Community, Facebook
Earlier this week, Facebook released a new terms of service agreement, which appeared to give Facebook perpetual, non-exclusive copyright to anything you post there. After a bunch of back and forth in the blogosphere [I do hate that word, but this is really where it...
by Laura Creekmore | Feb 16, 2009 | Facebook
Today, Consumerist made a big splash in certain geeky communities by identifying a passage that’s been removed from the Facebook terms of service agreement. Now, Facebook asserts the perpetual, non-exclusive right to any content you post on the site, even if you...
by Laura Creekmore | Feb 6, 2009 | Customer service, Ning
I’m easy. In fact, I’m a flat-out sucker for the director of support making a comment on my blog and apologizing for my problem. I’ve complained in the past couple of days about some problems I had with Ning, and today, Laura G. from Ning let me know...
