My trial-by-fire in online community management came just over 10 years ago, when we launched SmallBusiness.com. I've thought about that experience a lot in the past few weeks, as Quora has exploded among the tech community. [Find me on Quora here.] When we were...
Get mobile, like yesterday
by Laura Creekmore | Jan 5, 2011 | Content management, Content strategy, Mobile
[This blog post reads like the unsolicited plug that it is.] I absolutely love when I go to a presentation or seminar expecting to have a good time, or network, and I also come back to the computer lots smarter than when I left, as the stakes are higher here, all the...
Where I’m going in 2011
by Laura Creekmore | Jan 4, 2011 | Conferences/Events
I've spent a lot of time in the last few months learning about additional conferences in my field -- seminars related to content strategy, information architecture and management, and related fields like web entrepreneurship, user experience and social media. In 2011,...
15 things we need to stop doing in 2011
by Laura Creekmore | Jan 4, 2011 | Customer service, Social media
What a great list of things to stop doing and thinking from Chris Koch. Here's my favorite, though there are several good points here. In 2011, we need to stop believing things like: Filtered conversation reduces risk. The ultimate risk in business is that your...
Wonderful video on information
by Laura Creekmore | Jan 3, 2011 | Information management
You've got to make the time to watch this hour-long video on stats, information and the power they give us. If you've been hanging around the web for long at all, you've likely seen some of Hans Rosling's and the Gapminder Foundation's work before, but I love how this...
Net neutrality primer
by Laura Creekmore | Jan 2, 2011 | Legal/Regs
I had relatives asking me about net neutrality over the holidays, but now I've just run across a fabulous primer about net neutrality. If you or someone you know is wondering what the buzz is all about, take 60 seconds to see this web page. h/t Craig Neumark
Books on the list for 2011
by Laura Creekmore | Jan 1, 2011 | Books
Over at my personal blog today, I shared the list of books I read in 2010. There are a lot of business books on there, but plenty for fun and serendipity, too. I'm working to read a book a week again this year, and I've already got a number of books queued up. Here...
For better health and education in 2011
by Laura Creekmore | Dec 31, 2010 | Creekmore Consulting
As we look toward another year, we at Creekmore Consulting have been reflecting on our good fortune in 2010. We decided to make year-end donations to two charities whose causes we support: literacy and health. Years ago, when I was in college, I was a volunteer for...
More is practically* always better
by Laura Creekmore | Nov 30, 2010 | Content strategy
I was talking with some friends today about their nonprofit website. We were talking about a bunch of other stuff about creating community, building a network, etc., and they said, by the way, how often should we be updating the site? Love this question. Partly...
Content strategy to keep web projects on track
by Laura Creekmore | Nov 9, 2010 | Content strategy
I recently wrote a post for the Nashville Chapter of the American Marketing Association's website. We're seeing a lot of marketers understanding the value in content strategy these days, and this post is a quick reminder how incorporating content strategy throughout...
I blog about politics, content strategy, information architecture, copyright law, grammar and other stuff that strikes my fancy.