I know it’s hard to get the marketing thing right. Believe me, I’ve been in the business for years. All these details take a lot of work and a lot of smart people. And you don’t have the budget you used to. And etc.
But dear lord, when you send me the 5th “REGISTER NOW BEFORE IT’S TOO LATE” email, and for the 3rd time I panic and go scramble through my emails only to find that indeed, I registered 4 months ago, I start to get a little ticked off.
Please, for the sake of my sanity and the love of all that is holy, please, please segment your list. Every time you send me one of these, I question my decision to attend — because clearly no one ELSE has signed up yet, so maybe you aren’t so awesome after all. And you don’t even know that I signed up, for heaven’s sake. Maybe I wasted my money by pre-early-registering when clearly, I could have waited 4 months and gotten the same deal.
And if you really are still trying to fill the seats, just think how much better I’d receive an email with this kind of message:
Hey, you — yeah, the smart cookie. You signed up for ABC Conference last spring, and you are going to be so glad you did. We’ve got some great stuff in store, like As, Bs and Cs. If you want to share those great ABCs with a colleague or client, please pass on this Friend of Laura registration code — they’ll thank you, and we will too!
Now, I’m sure your conference is going to be wonderful, and I know I’m going to love it. If you’ll just clean up this little email issue, we can go right back to being BFFs.